Last updated: 12 October 2026
We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website.
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union's General Data Protection Regulation (GDPR).
The entity responsible for processing personal data on this website is:
Urban Drinks Factory
Chemin du Closel 5
1020, Lausanne, Switzerland
Email: info@supermate.ch
Website: super-mate.ch
For any questions concerning your personal data, please contact us using the details above.
When you visit or interact with our website, we may collect the following information:
Technical information: IP address, browser type, operating system, access times, requested pages, and other technical information necessary for website operation and security.
Contact information: Name, email address, telephone number, and any information voluntarily provided through contact forms or email correspondence.
Cookies and usage information: Information collected through cookies or similar technologies, where these are used.
We collect only the personal data reasonably necessary for the purposes described in this policy.
We may process personal information for the following purposes:
Operating, maintaining, and securing our website.
Responding to inquiries and contact requests.
Providing requested services and communicating with visitors or clients.
Improving website performance and functionality.
Complying with applicable legal obligations.
Where the GDPR applies, we process personal data on an appropriate legal basis, which may include legitimate interests, contractual necessity, legal obligations, or consent.
Our website is powered by WordPress and hosted by Infomaniak SA.
When you access our website, the hosting infrastructure may automatically record technical information in server logs. This can include your IP address, browser information, requested pages, and the date and time of access.
This information is processed to ensure the technical operation, stability, and security of the website.
Server logs are retained only for as long as necessary for these purposes, subject to applicable legal requirements and the hosting provider's retention practices.
If you contact us through a contact form or by email, we process the information you provide to respond to your inquiry and manage subsequent communication.
Your information will not be used for unrelated marketing purposes without an appropriate legal basis.
Contact information and correspondence are retained for as long as necessary to manage the inquiry, maintain a business relationship, or comply with legal obligations.
Our website may use cookies and similar technologies to ensure its proper functioning and improve the browsing experience.
Cookies are small files stored on your device when visiting a website.
We may use:
Essential cookies: Necessary for website operation, security, and basic functionality.
Preference cookies: Used to remember selected settings or preferences.
Analytics cookies: Used to understand website usage and performance, if analytics services are enabled.
Where required by applicable law, we request consent before using non-essential cookies. Visitors may manage their cookie preferences through the available consent settings or their browser.
Disabling certain cookies may affect website functionality.
Our website may use third-party services to provide technical functionality, display external content, or improve performance.
Depending on the website configuration, such services may receive technical data, including IP addresses or browser information.
We take reasonable measures to select service providers that offer appropriate data protection safeguards.
Where third-party tools are used, additional information about the relevant providers, purposes, data transfers, and applicable privacy practices will be provided in this policy or in the website's cookie settings.
We do not sell personal data.
We may share personal information with trusted service providers where necessary for website hosting, technical maintenance, communication, or other legitimate operational purposes.
Some service providers may process personal data outside Switzerland.
Where personal data is transferred internationally, we ensure that the transfer complies with applicable data protection requirements, including the use of recognized adequate protection arrangements, appropriate contractual safeguards, or legally permitted exceptions.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal obligations.
Retention periods depend on the type of information, the processing purpose, and any applicable statutory requirements.
When personal data is no longer required, it is deleted or anonymized where reasonably possible.
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encrypted HTTPS connections, access restrictions, regular software updates, and appropriate website security practices.
However, no method of electronic transmission or storage can guarantee absolute security.
Under applicable Swiss data protection law, you may have the right to:
Request information about personal data we process concerning you.
Request correction of inaccurate personal information.
Request deletion of personal data, subject to applicable legal limitations.
Object to certain processing activities.
Request the provision or transfer of your personal data where the legal requirements are met.
Where the GDPR applies, additional rights may be available, including restriction of processing and withdrawal of consent.
To exercise your rights, please contact us using the email address provided in Section 2.
You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) regarding data protection concerns.
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.
We may update this Privacy Policy periodically to reflect changes in our website, services, or applicable legislation.
The latest version will always be available on this page, together with its most recent update date.
For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact:
Urban Drinks Factory
Email: info@supermate.ch
Address: Chemin du Closel 5, 1020 Renens, Switzerland